Privacy Policy

1. Introduction

Callik values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, website, or services.

2. Information We Collect

Personal Information

Name, email address, phone number, and shipping address.
Payment details (processed securely through third-party payment gateways).
Account login details.

Non-Personal Information

Device type, browser, and IP address.
Pages visited, time spent on the platform, and usage patterns.

3. How We Use Your Information

To create and manage your account.
To process orders, payments, and deliveries.
To improve our services and personalize your experience.
To send updates, promotional offers, or important notifications.
To resolve disputes and provide customer support.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with:

Merchant to fulfill your orders.
Logistics providers for shipping and delivery.
Payment processors to complete transactions.
Legal authorities when required by law.

5. Data Security

Callik uses encryption and secure servers to protect your data.
Only authorized personnel have access to sensitive information.
However, no online platform is 100% secure; you share information at your own risk.

6. Cookies & Tracking Technologies

Callik uses cookies to improve user experience, remember preferences, and analyze website traffic.
You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

You may access, update, or delete your personal information at any time via your Callik account.
You may opt out of promotional emails by clicking "unsubscribe" in any message.

8. Children's Privacy

Callik does not knowingly collect data from users under the age of 18 without parental consent.

9. Retention of Data

Personal data will be retained only as long as necessary to fulfill the purposes stated in this policy, comply with legal requirements, or resolve disputes.

10. Changes to This Policy

Callik may update this Privacy Policy from time to time. Users will be notified of significant changes via email or Platform updates.

11. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us at: Support@callik.com